Fix QuickBooks Error 15242

How To Fix QuickBooks Error 15242

QuickBooks Error 15242 is triggered when you are trying to use and update your QuickBooks account or your Payroll. This error message on your screen indicates that the Payroll Updates cannot be downloaded and installed properly on your computer.

Intuit releases regular updates for all its QuickBooks versions and Payroll for providing the latest tools and features and also get rid of any errors or issues reported by Users. That is why it is very important to keep your QuickBooks and Payroll upgraded to the latest version at all times. If you encounter any problem during the process, you should contact the QuickBooks Support Team.

 When attempting to update payroll or QuickBooks, you receive one of the following error messages:

“Error 15242: The payroll update did not complete successfully. The QuickBooks FCS is not responding or is damaged.”

“Error 15242: The update did not complete successfully. The QuickBooks FCS is not responding or is damaged.”

How To Fix QuickBooks Error 15242?

  • Solution 1: Validate your payroll subscription.
  1. Open your QuickBooks, go to Employees > My Payroll Service > Account/Billing Information.
  2. The QuickBooks Payroll Account Maintenance page will open on your screen.
  3. Close the QuickBooks Payroll Account Maintenance page and QuickBooks will automatically re-validate your payroll subscription.
  4. When the validation process is finished, try to update your QuickBooks or Payroll again.
  • Solution 2: Download the latest payroll updates.
  1. Download Payroll updates.
  • Solution 3: Find out if this error is happening on one desktop or if it happening on all computers. If suitable, try to update on another computer.
  • Solution 4: Perform a clean install of QuickBooks in Selective Startup.

Sometimes, third-party applications such as Anti-virus and Anti-Malware software interfere with the QuickBooks Desktop installation. It may become imperative to install QuickBooks Desktop in Selective Startup since this mode enables you to start Windows with only select items running on your computer.

  1. Press Windows+R simultaneously on your keyboard to open the Run command on your screen.
  2. Type msconfig, then choose OK.
  3. Go to General tab, choose Selective startup and Load system services.
  4. Navigate to the Services tab, then choose Hide all Microsoft Services.
  5. Choose Disable all.
  6. Uncheck the Hide all Microsoft Services checkbox.
  7. Check the list of services and male sure that the Windows Installer checkbox is marked. If it is not, mark it then click on OK.
  8. On the System Configuration window, choose Restart.
  9. Once your computer gets started, install, uninstall, or reinstall QuickBooks Desktop using clean install.

To Restore Your Computer to Its Normal Configuration

  • Press Windows+R simultaneously on your keyboard to open the Run command on your screen.
  • Type msconfig, then choose OK.
  • In the Genaral tab, choose Normal Startup and then click OK.
  • On the System Configuration window, choose Restart.

These are the solutions recommended by Intuit QuickBooks Specialists to swiftly solve the QuickBooks Error 15242. However, if you are still facing the issue, you should get in touch with the QuickBooks Customer Support Team. Just dial the toll-free QuickBooks Support Number 1888-557-6950 and get in touch with the certified QuickBooks ProAdvisors in no time. They are highly skilled individuals who have helped thousands of Users with their QuickBooks Issues and Errors. You can use the Live Chat option on our website to have a conversation with the ProAdvisors online.

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How To Fix QuickBooks Error 15242

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